ENG | 日本語
ENG | 日本語


UX Lead

BORN, an award-winning global digital agency is currently searching for a passionate User Experience Lead to join their Chennai/Bangalore team.


The UX Lead will partner with the Creative team to inspire and bring the award-winning quality and company vision to the many familiar brands, (including B2B expertise) and clients we work with in the e-commerce space. We expect the UX Lead to be ready to jump in on current projects, as well as help to grow new business and UX practice within the company.


Responsibilities include:


  • Lead and grow a small UX team, be a mentor to them, and provide feedback and oversight on production work and deliverables.
  • Build and establish strong client relationships.
  • Have excellent communication and presentation skills: You seek out constructive criticism and feedback as a natural part of your process. You communicate with staff to provide direction and feedback. You are great at explaining why good design is good for business.
  • Work towards building a strong UX practice within the agency. Ability to prototype and sketch out ideas
  • Contribute to and manage the UX team through problem-framing, not problem-solving – the UX team solves problems with the guidance of the UX Director to ensure an excellent quality of work.
  • Translate business strategies into design opportunities for staff.
  • Connect the values and passions of the staff to the work that aligns with the greater business strategy.
  • Enjoy providing guidance and direction to the UX team with a wide range of experience (primarily from Junior to Mid-level staff).
  • Facilitate professional development for team members with a wide range of experience.
  • Be mindful of project timelines, efficiency, and productivity.
  • Ready to lead, change, and inspire with the work you do.

We’d like you to have:


  • Experience as part of a world-class UX team.
  • Proven, hands on experience on Axure Pro, Sketch, Omnigraffle, ability to create the entire information architecture and high fidelity prototypes quickly
  • Designed and launched e-commerce sites, B2B and B2C.
  • Worked in a client-facing design role in a range of industries.
  • Excellent problem-framing and problem-solving skills.
  • Strong interpersonal skills with internal and external stakeholder management.
  • Experience working with developers on multiple platforms and in a range of software development methodologies (ie. waterfall, Agile, Lean, Kanban, remote teams, etc.).
  • Portfolio of work demonstrating a strong UX practice.
  • Exceptional organizational and analytical skills.
  • Have a can-do attitude and no problem getting your hands dirty with the team most of the times
  • Previous experience with hybris, Magento and/or Demandware platforms is a plus.

Think you've got what it takes?

We would love to hear from you! Please fill out this form and we will get in touch with you shortly.
  • Accepted file types: pdf.
  • Accepted file types: pdf.

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