Aerospace

Powering secure solutions in transformative technology.
Digitization is the key to driving growth in Aerospace.

As a trusted partner to some of the most recognized brands in Aerospace, we have a long history of optimizing performance.

Covering supply chain automation, ERP implementations, order management, MRO, spares management, and marketplaces, our services ensure innovative transformation for the physical and digital world of Aerospace.

EASA DOA

We offer airlines and MRO’s full range of services from concept to certification, including changes and supplemental type certificates for the European Advisory Safety Agency and Design Organization Approval.

Supply Chain

Our global supply chain program management office enables us to improve production ramp-up.

Workflow Management

We design and develop IoT middleware that enables automatic workflow management and effective work activities at each work cell on the shop floor, helping to increase the aircraft production rates.

Accelerating industry solutions for major airports and OEMs.

Service
Details
Workplace as a Service (WaaS)
Unified enterprise workspaces to work from anywhere for aerospace engineering contracts across the globe.
End-to-End Enterprise & Factory Solutions
Security solutions and consulting services for enterprise and factory.
Robotic Process Automation (RPA)
Using AI/ML to automate routine tasks and improve efficiency.
Blockchain solutions
Utilizing blockchain to drive transparency and security among the aerospace ecosystem.
Aircraft Monitoring
Real-time aircraft health monitoring and analytics for predictive maintenance.
Spare Parts Lifecycle Management
Automating the spare parts lifecycle management to the connected aftermarket.

Related Services

Innovation

Using real human insights to design experiences that are intuitive, seamless, and engaging.
Innovation

Customer Experience (CX)

Stand out in the modern marketplace with a purpose-driven customer experience.
Customer Experience (CX)

Data Science & Experience

Instill data-driven intelligence across the organization to accelerate performance.
Data Science & Experience (Dx)
Client

British Airways

Client

British Airways

Project

Redefining Air Travel Experience

Industry

Aerospace

B2C

Services

Customer Experience (Cx)

Background

British Airways is the flagship airline of the United Kingdom, based out of London, England. They’re a full-service airline with a global network of airports running year-around.

Brief

BORN Group’s sister company, BIO Agency, was tasked to improve BA’s Net Promoter Scores (a client’s willingness to recommend their product) and protect their market share.

Summary

Our goal was to reimagine how passengers interact with British Airways and ultimately improve their overall experience with the reimagination of the brand’s mobile app and digital presence.

Challenge

The solution needed to exist as a source of truth for travelers looking to contact British Airways, make adjustments to existing reservations, and more. It was critical that we understood each and every use case to meet travelers at every touchpoint of their journey.

Strategic Transformation

We carried out extensive customer research and reimagined BA’s service model to identify pain points and make necessary changes and streamline through digitization.

Solutions

We were able to reimagine the travel experience with an intuitive digital solution that would make interactions easier and ultimately, increase customer retention.

Outcome

After interviewing over 200 customers, we were able to pinpoint customer needs and wants, to create an app that would carry British Airways into the future. The app includes timeline features for the customer’s flight plan, real-time travel information, personalized wayfinding, and digital boarding passes.

Long-Term Value

With this project, British Airways perpetuated their motto of ‘To Fly, To Serve,’ with a digital solution that would support and empower their customers.

Client

Airbus

Client

Airbus

Project

Connected Factory Solutions

Industry

Aerospace

Services

Customer Experience (Cx)

Background

As a leader in the aerospace sector, Airbus designs, manufactures, and delivers aircrafts spanning commercial aircrafts, helicopters, defense, and space.

Brief

With Airbus’ goal of building the factory of the future, our team laid out a long-term strategy that would shift their business toward seamless integration of digital and physical aspects of their business.

Goals

The goals for this build were to develop an end-to-end dynamic workflow management system and machine process monitoring solution to improve process efficiency and increase the effectiveness of equipment.

Challenge

We had to operate with two parallel implementation tracks, one included machine connectivity & analytics solution, and the other was the implementation of a Manufacturing Execution System (MES).

Strategic Transformation

We conducted a gap-analysis assessment to identify improvement areas and subsequently executed a Proof of Concept (PoC) to help Airbus understand the benefits and features of various solutions and advanced analytics.

Solutions

We developed a full end-to-end management solution based on intelligent manufacturing and connected machines framework that enables real-time digital recording of process parameters, quality parameters, and operator/inspector information. Airbus’ solution enables impactful operational and business decision making in real-time.

Outcome

The client sat at the center of Airbus’ transformation journey. Initiatives such as on-site support to the customers and operators, lean manufacturing training, and regular feedback during the test-phase helped achieve a smooth transition.

Long-Term Value

Increased Airbus’ operational efficiency by 20% by transforming the shop floor to a predictive, cognitive manufacturing operation based on dynamic work and tool allocation as per production needs, better process maturity, tracking, and predictive maintenance. In addition, we were able to improve overall quality by 30% with a reduction in rejection rates and prevention of wrong process sequence at the work station level.
Client

Bell Flight

Client

Bell Flight

Project

SAP BW on HANA

Industry

Aerospace

B2B

Services

Integration Experience

Performance Engineering

Background

Bell Flight is an American aircraft manufacturer of commercial and military helicopters. For more than 85 years, Bell has been reimagining the experience of flight. As a wholly-owned subsidiary of Textron Inc., with nearly one-quarter of Bell’s workforce having served, Bell has been helping the US military achieve their missions.

Brief

Bell Flight reached out to BORN to implement SAP BW on Hana, a high-performance in-memory database that accelerates data-driven, real-time decision-making and actions to improve overall reporting.

Goals

Implement SAP BW on HANA and deliver support for reporting tools connecting to HANA. Capture faster report generation and foster a greater sense of business transparency between the brand and its clients.

Challenge

The biggest challenge came with delivering the right reporting tools to connect to HANA.

Solutions

Capturing HANA native report developments.

Outcome

We successfully implemented SAP BW on Bell Flight’s HANA, designing and developing operational reporting on SAP BW 7.40 and SAP HANA. We delivered support for SAP BODS and SAP BO Tools, culminating in a resolution for development issues and streamlining the reporting process.

Long-Term Value

Overall, we accelerated the ease of use and timetables of the site. We increased Bell Flight’s report generation by 80%, and doubled business transparency and clarity.