Senior Business Analyst

  • New York
  • New Jersey
  • Chicago
  • Denver

BORN is currently seeking an innovative senior business analyst to join our team.

Job Duties:
  • Capture and document technical requirements for e-commerce implementations, assisting in the delivery of the solution to meet client’s business requirements and producing functional specification
  • Function as a liaison between the development team and the functional/business team breaking down technical requirements into digestible information for non-tech resources
  • Evaluate potential software solutions and the system architecture to ensure that they meet client requirements
  • Lead discovery analysis and subsequent requirements gathering that support the strategy and objectives contained in the brief
  •  Create business requirements documentation, use cases, and functional specifications in the form of user stories and wireframe/design annotations
  • Coordinate requirements walk-through and sign-offs, verifying with user representatives/stakeholders that use cases and process models accurately portray specific business needs
  • Create any supporting documentation necessary to communicate detailed requirements to the development teams
  • Ability to maintain requirements traceability to manage scope creep
  • Detail oriented with the skill to analyze and “read between the lines” to ensure scope is maintained
  • Drive requirements prioritization alongside client stakeholders and internal team members
  • Drive requirements through the project lifecycle, supporting testers and developers in understanding requirements.
  • Support the client through standard platform and customized platform training
  • Support business owners with the UAT process
  • Serve as a SME throughout the organization on eCommerce platform questions or aid in troubleshooting efforts
  • Serve as a leader or mentor within the Business Analysis team by coaching junior staff, defining best practices for eCommerce solutions
  • Bachelor’s degree
  • Significant experience of working in a Business Analyst role, having previously successfully delivered a number of robust, efficient solutions involving complex multi-system dependencies.
  •  Experience implementing SFCC, Adobe Commerce, or SAP Commerce
  •  Excellent understanding of data models and the relationship between data and processes
  • Significant experience working in JIRA and Confluence to manage requirements
  • Adjust in a fast paced, self-starter environment with a “can-do” and go-getter attitude
  • Ability to digest large amounts of information from multiple sources and decipher what is necessary and what is not
  • Ability to effectively prioritize and execute tasks while under pressure
  • Ability to identify, mitigate, resolve and escalate risks throughout the lifecycle.
  • Experience managing stakeholder expectations and controlling project scope
  • Deep understanding of web development architecture and technologies
  • Excellent analytical, creative problem-solving skills, written and verbal communication skills
  • Ability to maintain a positive and professional attitude working in high stress situations with challenging personalities

About BORN

BORN is an award-winning global digital agency with a core focus on creative, content and commerce. We provide a holistic suite of market-leading services, from large-scale image production to bespoke content experiences and innovative ecommerce solutions. Our evolution over 25 years represents our passion for delivering fully integrated creative work to our global clients.