Case Studies

Cartier Watches

Bringing Unique Features to Life

See how we created an international responsive website to support the relaunch of the iconic watch Pasha.

Jebsen & Jessen

Increasing Sales & Awareness with a New B2B Platform

Capturing new customer segments and increasing sales volume through a new B2B experience.

Chubb

Designing a Mobile-First Insurance Experience

Chubb sought to convert more of the existing 72% single policy customers to multi-policy holders through a digitally enhanced solution.

Yamaha

Making Waves With Yamaha

We brought content, creative, and experience design together to create a unique expression of the Yamaha brand.

Montblanc

Enabling a Digital Transformation for Luxury Accessories

Montblanc sought our help to be the number one digital destination for men’s luxury accessories through a digital transformation.

Nestle Starbucks

B2B Innovation for a Coffeehouse Giant

An indomitable household name and coffee chain, Starbucks sought out a powerful B2B solution to enter the new decade.

Tata Cliq

A Global Marketplace’s Digital Transformation

We designed and delivered a flexible, scalable platform that perfectly encapsulated the luxury experience.

Paul Stuart

State-of-the-Art eCommerce for a Luxury Leader

Amplifying engagement with compelling creative and integrated omnichannel solutions.

Mondelez Cadbury Gifting

Revamping the Gifting Experience

Mondelez required a highly intuitive, easy-to-browse experience for both B2C and Corporate Gifting users–and we delivered.

Himalayan Mineral Water

Capturing the Essence of Wellness

Creating a premium digital approach that captured the exotic source of the Himalayan brand.

Verizon

Enabling an Improved Support Experience

Improving Verizon’s processes and applications to better serve their enterprise clients.

Frette

Reimagining Luxury Linens

Educating the curious and delighting the familiar, while delivering an omni-channel shopping experience for Frette customers.

Sour Patch Kids

Remixing Personalization

Creating a seamless personalized journey for candy-lovers alike with a reimagined online experience.

Big Bus Tours

Digitalizing Global Sightseeing

Creating an adventure and experience for customers to seek delight in planning their trips.

Diesel

Establishing a Unified Digital Flagship

Reimagining the UX for the Diesel online flagship, bringing together two product lines into one easy-to-navigate destination.

HSS Hire

Reimagining the B2B2C Experience

We tackled the most complicated site in Hybris history to create a true omnichannel experience for this B2B2C customer.

Digi

Creating Connected Experiences with a Headless Architecture

Digi Telecommunications sought a headless commerce solution to power new business growth and to integrate both digital and physical channels.

Champion

Driving Commerce Through Immersive Content

Our redesign of ChampionStore.com helped to improve overall user experience and created new content-driven opportunities throughout the user journey.

Ford

Driving Efficiencies for an Auto Giant

Our team delivered digital transformation through multiple aspects of Ford’s business, from product implementation to business intelligence services.

Tetley

A Globally-Accessible Redesign

We built a unified website platform for the global tea brand, Tetley, spanning 22 country sites in 15 languages.

Unilever

A Feature-Rich B2B eCommerce Platform

We brought the distributor-retailer relationship online, allowing for flexibility, ease of online ordering and reduction of operation costs.

John Lewis

Streamlining eCommerce Image Production

BORN offered to take over a large proportion of the image production of John Lewis’ Ecommerce image management.

Asian Paints

Defining the Home Decor Shopping Journey

Asian Paints sought a complete creative redesign in order to position themselves as a complete home décor solutions brand.

Telstra

Strengthening Processes for a Popular Telecom Brand

We digitally transformed Telstra’s processes for improved performance and customer satisfaction.

Love Bonito

An Authentic and Immersive Shopping Experience

Love Bonito sought to create authentic experiences through a highly valuable platform with exceptional fashion, beauty, and content for women.

Bell Flight

Setting Flight with a New SAP Implementation

We fostered a greater sense of business transparency between the brand and its clients through rapid report generation.

BT

Unlocking Frictionless CX

Delivering a barrier-free frictionless customer experience for a leading telecommunications company.

Penhaligon’s

Growing a Global Fragrance Brand

From photography to website design, we reimagined the way Penhaligon’s offered their products online.

Hotel Icon

Hospitality at a Global Scale

We designed a fully responsive, multi language website to showcase the hotel’s iconic amenities.

Amgen

Dynamic Personalization in Pharmaceuticals

We streamlined over twenty-five country specific sites into one hub with dynamic personalization.

Changi Airport Group

Enabling World-Class Omnichannel Experiences

CAG sought to implement a next-generation online & omnichannel shopping experience to provide flexibility and scalability.

Three

Improved Billing Systems for a Leader in Telecom

Our team leveraged automated technologies to standardize processes and improve customer satisfaction.

ASOS

Enhancing Image Production

ASOS approached BORN to guarantee robust output for its online imagery.

Condé Nast

A Streamlined Content and Production Solution

Our 24/7 production model and advanced content management tool ensures Condé Nast delivers premium, special edition content to its audiences.

Bell

Back Office Digital Transformation

Our team automated back-office processes and systems for drastic operational improvements.

JD Sports

Optimizing Creative Production for a Leader in Activewear

Our team established efficient workflows to elevate and conform quality standards.

Ajio.com

Creating a Global Style Destination

BORN was selected as the creative partner to deliver a world-class commerce experience that showcases AJIO as a stunning, engaging global style destination.

Jaspal Group

A Redesign Fit for Thailand’s Largest Fashion Group

Jaspal Group came to BORN for a complete revamp of UX, UI, and core functionalities their top brand, CPS CHAPS.

Cigna

Growing a Leading Healthcare Brand

Cigna sought to totally revamp their site by utilizing new UX design standards, focusing on accessibility and health literacy.

Vodafone

Standardizing CX for Improved Service Design

We combined strategy, research, and behavioral science to redefine Vodafone NZ’s customer journey approach.

Fastrack

Bolstering Brand Creative

With improved eCommerce capabilities and appealing brand creative, we evolved the online presence for one of India’s most loved youth fashion brands.

Tabasco®

A Content-Rich Experience for an Iconic Food Staple

Giving foodies an exciting new way to discover their favorite hot sauce.

ABinBev

B2B eCommerce for a Global Beverage Leader

An award-winning B2B site for a well-known leader in beverage services.

Astra

Unlocking a Digital Marketplace for Car Shoppers

Delivering a scalable digital platform for new cars and used car business units.

Stylist

Digital-First Content Management

Propelling a well-loved lifestyle publisher into the digital age with harmonious content production.

Hillyard

Scaling Growth with SAP CX

A robust eCommerce platform for a leading manufacturer and distributor of cleaning and hygiene solutions.

Harley Davidson

Strengthening the Presence of a Heritage Brand

Harley Davidson NYC is part of the globally renowned motorcycle franchise. Their dealers wanted to significantly increase their brand visibility to both tourists and locals alike.

Geely

Revolutionizing the Digital Experience for a Leader in Automotive

Geely approached BORN for a digital overhaul that captured modern, relevant customer experience trends and logistic systems.

Northern Arc Capital

A Complete User Portal Transformation

BORN was approached to conduct a digital transformation of the UX and UI for its current borrower portal, leading to overall improved CX.

Tanishq

Crafting a Refined eCommerce Experience for a Luxury Jeweler

An immersive site with rich product detail and striking editorial content perfectly replicated the in-store luxury experience.

Penguin Random House

Defining an Author Portal

BORN was approached to develop an Author Portal in order to consolidate all its authors data into one central repository.

Merle Norman

Taking Beauty On-The-Go

Creating an eCommerce experience for customers to strengthen relationships and boost franchisees’ sales.

Razer

Gaming on a Global Scale

Razer’s gaming equipment was growing more and more popular, and they needed a solution that both captured regional needs while serving an international framework.

Natori

Expanding a D2C Intimate-Wear Offering

Learn how a redesign led to improved user experience and a more immersive customer journey.

Airbus

Defining and Improving Process Efficiencies

We created a long-term strategy to shift Airbus’s business toward the seamless integration of digital and physical aspects of their business.

British Airways

Strengthening the NPS for a Global Airline

British Airways sought an improvement on their Net Promoter Scores to protect their market share.

Scotiabank

Streamlining the Online Banking Experience

To engage new and existing customers, Scotiabank looked to create a new digital experience that would better empower the user.

Makino

Redefining the Online B2B Experience

Makino sought a strategic eCommerce partner that could transform their current online presence into an interactive and informative shopping resource for existing and future B2B clients.