Physical Design (Px)
Exceptional CX doesn’t start and stop with digital. At BORN, we understand that today’s customer can engage with a brand in upwards of 15 channels–including both digital and physical touchpoints.
Leveraging the capabilities of our delivery partner Pininfarina, we design and deliver physical experiences that harmonize seamlessly with digital to deliver the best CX possible. We reinvent across all areas of physical innovation: concepting, validating, and launching physical products and in-person interactions to fully engage customers at every level. We rely on competencies that run from the physical to the digital, from automotive to industrial design & architecture.
Physical Design Capabilities
Product Design & Launch
Ideate, create, and launch innovative new products that transform the physical customer experience.
Product & Service Enhancement
Improve business performance by progressively enhancing existing product and service design.
Regenerate existing product and service design to pivot and adapt to changing market and customer needs.