Client

Ford

Client

Ford

Project

Delivering Operational Excellence

Industry

Automotive

B2B

B2C

Services

ERP

Innovation

Strategy and Consulting

Background

Ford Motor Company, often referred to as Ford, is an American multinational automobile manufacturer. The brand is headquartered in Dearborn, Michigan, and designs, manufactures, and services a full line of cars, trucks, SUVs, and luxury vehicles. The company employs approximately 190,000 people worldwide.

Brief

Ford engaged our team to deliver operational guidance across their organization. We were able to deliver digital transformation through multiple aspects of Ford’s business, ranging from product implementation to business intelligence services.

Goals

Deliver digital transformation across Ford’s operations to create a more effective, streamlined, and scalable model. Our engagement spanned multiple services including; application management, infrastructure, testing, blockchain, and improved business intelligence. In addition, with ERP implementation and support, Ford sought to improve their back-office operations by leveraging both Oracle and SAP technology.

Challenge

Marking a new era of collaboration, we worked closely to enhance the automobile giant’s operational model on a global scale.

Strategy and Insight

It was critical we utilize our deep industry expertise to employ B2B best practices throughout this engagement. By streamlining, updating, and consolidating their data warehouse and back-office systems, we were able to deliver a solution that allowed them to continue to expand and operate more effectively.

Solutions

Through multiple implementations powered by Pega, Kronos, Axway, SAP, and Oracle, paired with infrastructure and business intelligence services, we were able to empower Ford to operate more efficiently across geographies.

Outcome

Delivering global order through Ford’s B2B digital solutions was achieved through our implementation of functional programs, which will serve as the organization’s backbone as they continue to expand and grow.

Long-Term Value

Ease of use is critical for B2B brands, especially in the Automobile sector. Ford’s digital solution will serve as a source of truth for thousands of employees across multiple functions and geographies.