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Best practiceseCommerce
The Covid-19 pandemic has irrevocably changed eCommerce. By April 2020, the industry experienced ten years’ worth of growth in three months resulting from a shift in consumer spending habits.1 The unprecedented demand for online goods stressed supply chains and forced retailers to reevaluate their operations. As the online shopping trend continues, competition among online retailers […]
TechExperienceInitiativesBest practices
Towards the end of October 2021 Facebook announced big news: the corporate business was changing its name to Meta, while Facebook the social media platform would remain.  Mark Zuckerberg has solid reasons for the rebrand. The company needed a broader title, now that it also includes Instagram, Whatsapp and Oculus VR as well as mobile […]
NewsInitiativesBest practiceseCommerce
Supply chain disruptions are causing price increases and a growing shortage of goods as the global economy attempts to deal with the ongoing Coronavirus pandemic. Retailers must navigate an unprecedented set of challenges as they contend with delays, stock issues, and customer expectations.1 As lockdowns lift, extraordinary demand for goods has outpaced supply. Consumers are […]
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ExperienceTechBest practiceseCommerce
As the popularity of online shopping continues, buy now, pay later (BNPL) platforms are becoming a popular way for businesses to offer their customers flexible payment options. Though larger companies traditionally used this service, BNPL is becoming increasingly popular with companies of all sizes.1 Providers like Klarna, Affirm, and Afterpay enable shoppers to purchase products […]
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ExperienceBest practiceseCommerce
The resale market is getting a makeover. Companies are finding ways to take back used consumer goods and repurpose or resell them to interested customers. Recommerce refers to the buying and selling of previously owned items and is set to grow at a rate of 11x that of regular retail.1 Consumers are keen on the […]