BORN is a digital transformation agency with many years of experience delivering successful B2C and B2B eCommerce implementations with award-winning creative and UI/UX for its clients around the world, covering every industry sector. Over the course of many years BORN has worked with the leading enterprise eCommerce platforms with a focus on B2B commerce, as well as associated applications (i.e. OMS, CMS, PIM, etc.) – successfully designing, developing and launching hundreds of online flagship websites for leading brands around the world.
Market studies have shown that many B2B buyers say that poor product content (quality and accuracy) have stopped them from completing a purchase with suppliers.
A smooth customer experience is paramount, even in a seemingly standardized B2B purchase journey.
- Personas/User Journeys
- Content Creation & Strategy
- Architecture based on customer need/maturity: Commerce-led, Content-led, Side-by-Side, Pure Headless
- Customer: Organization Management, Budget, Cost Center Management
- Custom Pricing: Quotes, Bulk Pricing
- Payment: Invoice, Purchase Order, various payment options
- Order Approval workflows, Credit Checks, Order Replenishment
- Master Data Integration
- Company and Customer Creation
- ERP Order Simulation
- Email Notifications
- Digital Marketing
- Personalization factory
B2B products are extremely complex and we have experience in working with HVAC, spare parts, consumer goods, and other products/industries.
- Category, Product Restrictions
- Multi-Dimensional Products
- Product Review
- Future Stock Availability
- Variant Products
Regular B2B customers will search with Product ID, but a AI driven search that enables customer to find whatever they are looking for faster, including Auto Suggestions, Fuzzy & Partial Search and Faceted Search.
The first ever SAP qualified accelerator (template approach) for SAP Commerce Cloud. An Omni-channel commerce service framework built exclusively by BORN for SAP Commerce Cloud (B2B, B2C & Custom C2C).
A Magento commerce accelerator built by BORN with pre-coded extensions, B2B custom UX & UI features, and special B2B enhancements to essential functionalities.