BORN has completed 100+ SAP CX projects to date, covering over 20 end markets in the B2B, B2C, and B2B2C segments.

Delivering full end-to-end solutions leveraging SAP Customer Experience.

SAP sits as one of the largest and most successful enterprise resource planning software companies in the world alongside Oracle and Microsoft. Founded in 1972, as Systemanalyse und Programmentwicklung, this venerable software giant has expanded into many areas spanning CX, Data Science, Field Service, and Configure Price & Quote.

BORN is one of just a few Global Strategic Service Partner’s (GSSP) of SAP. With over 1,000 projects delivered in 35 countries, we foster a relationship with over 60 clients spanning more than 10 years. We have built a number of certified accelerators with SAP including EAGLE (SAP CX), Tactix (AI), Uno (RPA), Entellio (chatbots), UXM (SAP Fiori), and Epselon (Lifecycle).

SAP Customer Experience

BORN Group is a leader in SAP CX services.

SAP Customer Experience solutions deliver personal, trusted, and connected customer experiences combining eCommerce, Customer Data, Sales & Service, and Marketing solutions.

Our services support SAP Customer Experience through Digital Advisory, Business & Operations Transformation, Innovation, Implementations, Support, and Upgrades. In addition, BORN Group can fully support the SAP CX ‘MOVE’ from on-prem to the cloud, serving as a one-stop-shop from planning to delivery.

Expertise spans Sales Cloud, Service Cloud, SAP Commerce Cloud, and SAP CPQ (Callidus Cloud).



BORN’s SAP-certified accelerator for SAP Customer Experience.

EAGLE is the first-ever SAP-certified accelerator for SAP Customer Experience. Achieve faster time-to-benefit and ROI with rich features, up to 40% reduction in implementation cost, and go-live in half the time, without sacrificing quality.

SAP Solution
Success Factors
HR systems transformation, design, development, and operations meet the specific client requirements.
SAP Ariba
Advisory & consulting for direct & indirect procurement with implementation and support expertise on SAP Ariba for the entire S2P suite.
Prebuilt IP
SAP COIL for Telco, CG, Utilities, Auto & Pharma. SAP Certified tools EPSELON, ReLoAD, and Utilities in a Box, FEEDS, SPRINT, CAMS, Pharma Chain, and Media Chain.
Cloud Deployment
Expertise in Formulating SAP cloud roadmap and advisory, UX & Cloud integration, SAP Cloud Migration service “lift & shift” & extending solution on cloud platform services (PaaS). 100+ SAP Migration | 800+ IaaS Cloud certified FTEs.
SAP Support
We support more than 600,000 users across 38+ countries, supporting 22 languages through our NextGen SAP managed services. We have transformed service delivery and implemented compressive operating models, providing SLA driven services to many of the Fortune 100 and beyond customers.
SAP Training
We offer training programs for SAP with objective to enhance, re-skill, cross-skill business process owners, IT / COE teams, key users across functional and technical domains.