Unified Offer Management Platforms
BackgroundAT&T is the world’s largest provider of mobile telephone services and the largest provider of fixed telephone services in the United States through AT&T Communications. AT&T is ranked #9 on the Fortune 500 rankings of the largest United States corporations by total revenue.
BriefWe acted as a major service provider for the new CPOP (circuit preference over packet) offer platform that helped enable AT&T to be a leader in the entertainment & mobility consumer space.
GoalsOur scope included capturing domain-driven design. We coordinated with stakeholders and created a backlog of needed integrations. We needed to expand attribute support in CPC Offer integration and eligibility, power compliance mS foundation, and deliver proactive compliance integration CPC migration.
Overall, our implementation roadmap was initially planned for about a year. However, 1.5 years into the journey, AT&T could only migrate the DTVNOW product line. The product line’s performance issues led to an expanded budget, resulting in a lengthy and challenging process.