A smarter way of computing with an ingenious integration choice.

Microsoft Dynamics is a line of enterprise resource planning (ERP) customer relationship management (CRM) software and Omnichannel Commerce applications. Dynamics can be used with other Microsoft programs and services, such as SharePoint, Yammer, Office 365, Azure and Outlook. The Microsoft Dynamics focus-industries are retail, services, manufacturing, financial services, and the public sector. Microsoft Dynamics offers services for small, medium, and large businesses.

Tech Mahindra, BORN’s parent company, is a Gold-certified Microsoft Partner with an association spanning over 15 years. Microsoft has worked closely with Tech Mahindra in developing differentiated joint solutions and frameworks like MAC, mCOPS, MigXPS, xRetail on Azure, MidAS, MOVES (Dynamics CRM based solution) etc. Tech Mahindra was recognized as the Microsoft partner of the year in 2019, recognizing outstanding solutions and services in the media and communications segment.

At BORN Group, we see a new paradigm emerging – with an intelligent Cloud, emphasis on user experience, and distribution of computing power to the edge. Azure gives enterprises the freedom to build, manage, and deploy applications on a massive, global network using their preferred tools and frameworks.
Dynamics 365
As Microsoft’s preferred Telco SI partner, we have developed a Microsoft Dynamics CRM Telco Solution that provides an integrated end-to-end CRM Solution for Telecom Businesses. It provides 360⁰ view of suCRMcriber, an integrated view of IN / billing, recharging, contact center application, customer lifecycle & service request handling, trouble ticket management based on TT category, subcategory & SLA, interaction management across channels like IVR, email, CSR, Integration with IN, provisioning, SMS gateway using MS BizTalk.
Office 365 & Sharepoint
Our Office 365 & Sharepoint Service offerings span advisory services, operations services, migration-as-a-service, hypercare-as-a-service, enablement-as-a-service and more.
Additional Offerings
  • App Migration to Azure cloud, MAC Framework
  • DC Migration to Azure (co-sell ready)
  • DC Operations management (co-sell ready)
  • MigXPS/Tech Manage/O365 migration
  • ONAP on AZURE (In devp)
  • UCC – Blockchain solution
  • xRetail on Azure
  • MidAS and Enterprise Chatbots
  • Dynamics365 Offerings and MOVES
  • IOT on Azure
  • Connected Field Services
  • AI solutions
  • AI driven vendor selection
  • AI Media spot checker

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