Case Studies

Explore case studies featuring innovative CX and digital transformation solutions across a range of industries.

Nestlé Gerber

Enabling Personalized Buying Experiences

Discover how we gave Nestlé Gerber the platform and strategy they needed to successfully migrate to Magento and reimagine their digital strategy to achieve lasting results.

ET Sprayers

Growing Brand Awareness

This project yielded a 145% increase in Marketing Qualified Leads (MQLs) with a 65% conversion rate, increased social media reach, and overall revenue growth by double digits.

Jebsen & Jessen

Increasing Sales & Awareness with a New B2B Platform

Capturing new customer segments and increasing sales volume through a new B2B experience.

Nestle Starbucks

B2B Innovation for a Coffeehouse Giant

An indomitable household name and coffee chain, Starbucks sought out a powerful B2B solution to enter the new decade.

Himalayan Mineral Water

Capturing the Essence of Wellness

Creating a premium digital approach that captured the exotic source of the Himalayan brand.


Enabling an Improved Support Experience

Improving Verizon’s processes and applications to better serve their enterprise clients.

HSS Hire

Reimagining the B2B2C Experience

We tackled the most complicated site in Hybris history to create a true omnichannel experience for this B2B2C customer.


Driving Efficiencies for an Auto Giant

Our team delivered digital transformation through multiple aspects of Ford’s business, from product implementation to business intelligence services.


A Feature-Rich B2B eCommerce Platform

We brought the distributor-retailer relationship online, allowing for flexibility, ease of online ordering and reduction of operation costs.

Bell Flight

Setting Flight with a New SAP Implementation

We fostered a greater sense of business transparency between the brand and its clients through rapid report generation.

Delta Faucet

Long-Term Strategic Partnership

Delta Faucet Company sought a long-term strategic partner to modernize all aspects of their e-business operations, both functional, system architecture and server/hosting infrastructure.

Changi Airport Group

Enabling World-Class Omnichannel Experiences

CAG sought to implement a next-generation online & omnichannel shopping experience to provide flexibility and scalability.


Back Office Digital Transformation

Our team automated back-office processes and systems for drastic operational improvements.


B2B eCommerce for a Global Beverage Leader

An award-winning B2B site for a well-known leader in beverage services.


Scaling Growth with SAP CX

A robust eCommerce platform for a leading manufacturer and distributor of cleaning and hygiene solutions.


Revolutionizing the Digital Experience for a Leader in Automotive

Geely approached BORN for a digital overhaul that captured modern, relevant customer experience trends and logistic systems.


Redefining the B2B Experience

Makino sought a strategic eCommerce partner that could transform their current online presence into an interactive and informative shopping resource for existing and future B2B clients.

BORN XDS Case Studies

Our case studies span industries, and all B2B and B2C verticals. Explore visionary experience design along with transformative solutions for any technical challenge.